How fast is the response to support requests?

The answer is that it depends on the type of problem.

In most cases we provide the response / solution very quick in an average time of 20 minutes or may we need few hours depend on the problem.
Several functions are automated, some others require approval from us to be activated. Our automated system improves the customers service's responce time.


The excellent support is our strong point and a pleasant surprise for our customers!

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Θα υπάρχουν αντίγραφα (backups) από το site μου;

Αν πήρατε το πακέτο σας πριν την 1η Ιανουαρίου του 2014, τα backups μπορούν να γίνουν από εσάς...

Can I downgrade my hosting plan?

Yes! But there is not money refund. So if you purchase a hosting plan and you later...

If I transfer my site from another company will any interruption be occurred?

No! Simply check that your previous company have not already stopped your services....

Δεν μπορώ να δημοσιεύσω το site μου, δε μ'αφήνει...

Για να μπορείτε να δημοσιεύσετε το site σας, θα πρέπει να έχουν ενημερωθεί σωστά οι ρυθμίσεις...