How fast is the response to support requests?

The answer is that it depends on the type of problem.

In most cases we provide the response / solution very quick in an average time of 20 minutes or may we need few hours depend on the problem.
Several functions are automated, some others require approval from us to be activated. Our automated system improves the customers service's responce time.


The excellent support is our strong point and a pleasant surprise for our customers!

Σας βοήθησε αυτή τη απάντηση;

Επίσης Διαβάστε

I need to use a different version of PHP

You can easily set the prefered PHP version via the .htaccess.Most of our servers use the PHP...

What is the cost of transfering Domain Names ?

The transfer of a domain name to us is absolutely free for the most of the TLD's. The charge...

I live far away. How can I select the design of my website and watch the whole progress?

Our services are online. So it is easy to collaborate with any person or company in any place on...

Site Builder Error

During you first publishing by using the sitebuilder you got an error message. What does it...