Articles

 Can I downgrade my hosting plan?

Yes! But there is not money refund. So if you purchase a hosting plan and you later discover that...

 Can I upgrade my hosting plan?

Yes! Our hosting plans can be upgraded any time in any package.When you place your upgrade order,...

 Compatible Technologies

  Compatible Technologies: Ajax Alias files , aliases aMember Pro Apache 2 Apple ,...

 End of free hosting period

When I ordered from you I had one year free hosting. Now this period ends can I change hosting...

 Flush DNS

Windows 98/NT/2000/XP Flush DNS Flushing the DNS on Windows is an easy process, outlined below...

 HTTP compression / gzip content compression

The HTTP compression makes better use of available bandwidth, and provide greater transmission...

 How Do I Connect to My Server via SSH?

Windows To access SSH: Download WinSCP or PuTTY. Enter your IP address and the appropriate...

 How can I change the name servers?

In order to use a ZiZ Hosting Plan, you have to update the name servers of your domain name. If...

 How can I check my disc space and my bandwidth status?

It's simple to keep track of how much disk space and bandwidth you are using via the CPanel. But...

 How can I reach my cPanel?

Just go to yourdomain.com:2083Your domain name and :2083 at the endDo not use www, do not add...

 How can I set my Time Zone?

In order to set your custom time zone.- Go to Cpanel- Open the File Manager by taking care to...

 How can I submit my website to search engines?

This page tells you exactly how to do directory registrations and search engine registrations...

 How can I take a look on the data center?

Our Data Center is located in Dallas, Texas USA.We have some photos of the server room uploaded...

 How can I upgrade or downgrade my Hosting Plan?

Log in the Client Area using your e-mail and password Select Product & services. Choose...

 How fast is the response to support requests?

The answer is that it depends on the type of problem.In most cases we provide the response /...

 How long does it take to create a Hosting Plan?

We activate all the Hosting Plans within 12 hours. In most cases your Hosting Plan will be ready...

 I have uploaded my site but am still seeing the “Under Construction” page.

  Your pages have to been uploaded to the public_html or www folder (essentially both...

 I need to use a different version of PHP

You can easily set the prefered PHP version via the .htaccess.Most of our servers use the PHP...

 I want to accept PayPal payments on my website

Do you want to accept payments through PayPal ?Its very easy to create a Business account.Click...

 My website is very slow, what can I do?

- Static sites are much faster than the dynamic, so it may be a better choice when there is no...

 PHP settings that can not be changed

safe mode = Off (can not be changed) memory_limit = 64M (maximum) max_execution_time = 30...

 Register Globals and other php settings

To turn register globals off, you will need to create a php.ini file in the folder where the...

 Register, edit, delete a nameserver

In order to register, change or delete a nameserver you must own the relative domain in your...

 Shall I have backups of my website?

If you purchased your hosting package before the 1st of the January 2014,you have to take your...

 Uptime Guarantee

The guaranteed up-time is 99%.Our average uptime is better than the above. Details: Server...

 What is php.ini ?

The php.ini file is a special file for suPHP (pronounced sue-p-h-p). The php.ini file is where...

 What kind of servers are you using

Our shared servers have the following specifications (specs):   Dual Xeon E5620 2.40...

 What kind of support do you provide?

Our services come with non-stop dedicated customer support (24 hours a day, 7 days a week, 365...

 Which is the right folder to upload my website?

The right folder is the public_html or www folder (it's the same).Please upload your website on...

 Which is your server's Operating System (OS)?

  We have chosen the Linux operating system, not only for our servers but also for our...

 Why do some companies offer unlimited space or Bandwidth?

Unfortunately Disc Space and Internet Bandwidth costs. The companies that advertise packages with...

 phpSuExec or suPHP

PHPsuExec (pronounced sue-eksek) is a more secure environment for executable files. SuPHP is the...